Shipping & Returns

Shipping Your Product

Seller completes the order to be sent after the entry into force of the sale ( after the buyer will pay the bill ) . Terms of delivery of the goods listed on the site are the Seller since the payment of the invoice . If the buyer wants to change the agreed place or time the goods , he must notify the Seller immediately prior to the arrival of goods at the place . The accuracy and validity of the data submitted in the order depends on the prevention of delays and misunderstandings in the delivery of the goods . Seller is not responsible for the delay and confusion encountered in the delivery of goods in the case where the delay and confusion caused by the fact that the ordering Buyer provided inaccurate data.

Delivery is carried out on the specified dates on the product page , which can be changed in a big way in the event of unforeseen delays . In case of problems with the delivery order on time , the buyer will be promptly notified by the Seller.

Buyer can choose any convenient option for themselves receiving an order :

  1. through postal machines SmartPost;
  2. through Omniva;
  3. through DPD Pakipood;
  4. courier Omniva / DPD.

Free shipping starting from 300 euros.

Seller does not compensate for losses arising from delay in delivery of the order.

Exchange / Returns

If the goods are not suitable or do not live up to expectations of the Buyer , it is possible to return the goods within 14 days of receipt (VÕS § 56 , paragraphs 1 and 2). Returned merchandise must be in the same product can cope with that and at the time of receipt. Returned goods must be unused in original packaging and labels . Returns costs incurred by the Buyer .

If the buyer wishes to exchange the goods received by the other, then he just opachivaet costs refund. Costs for shipping a new product borne by the Seller . Money for returned goods are transferred to the account of the Purchaser within 15 working days of receipt of goods by the Seller .

Before you send the item back Buyer must inform the Seller :

name of the customer ;
the order number ;
returned goods.

The buyer must also attach pictures of the goods and packaging. Seller reserves the right to request additional photos of the returned goods .

14-day right of withdrawal from the contract is not valid with respect to the following products :

products that are made with the expectation of the personal needs of the Buyer or under special conditions provided by the Purchaser ;
audio and video recording software in the event Buyer opened the packaging and / or activate the product.